https://www.blog.gov.uk/accessibility-statement-campaigns/

Accessibility statement for campaigns

This accessibility statement relates only to campaigns on GOV.UK. 

Campaigns on GOV.UK are run by the Government Digital Service (GDS), part of the Cabinet Office. The campaigns platform is provided by GDS on behalf of the Government Communications Service.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • a number of images do not have appropriate alt text
  • video background images have no alt parameter
  • video has no appropriate alt text
  • some video captions are missing
  • some videos have no appropriate audio alternative
  • some links are only identified by colour
  • some of the colour contrast is insufficient
  • some linked images are not highlighted on focus
  • heading elements are not always consistently used
  • some of the code for nesting elements is invalid
  • the video iframe does not have a title 

What to do if you cannot access parts of this website

Get content in other formats

You can get GOV.UK pages and documents in different formats, including:

  • audio CD
  • braille
  • British Sign Language (BSL)
  • large print
  1. Contact GOV.UK.
  2. Add the web address (URL) of the page the content’s on.
  3. Describe the format you need, for example audio CD, braille, BSL or large print.
  4. Enter your name and email address.

We’ll aim to reply within 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact us by doing the following:

  1. Contact GOV.UK.
  2. Add the web address (URL) of the page the content’s on or choose the whole site.
  3. Let us know your issue.
  4. Enter your name and email address if you want a response, or leave this blank if you want to remain anonymous.

If you request a response, we'll aim to reply within 2 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility 

GDS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

A number of images do not have appropriate alt text. This fails WCAG 2.1 AA success criterion 1.1.1 (non-text content). We’ll fix this issue for existing images by the end of December 2019. When we publish new content we’ll make sure our use of images meets accessibility standards.

Video background images have no alt parameter. This fails WCAG 2.1 AA success criterion 1.1.1 (non-text content). We’ll fix this issue by the end of December 2019.

Video has no appropriate alt text. This fails WCAG 2.1 AA success criterion 1.2.1 (audio-only and video-only (prerecorded)). We’ll fix this issue by the end of August 2020.

Some video captions are missing. This fails WCAG 2.1 AA success criterion 1.2.2 (captions (prerecorded)). We’ll fix this issue by the end of August 2020.

Some videos have no appropriate audio alternative. This fails WCAG 2.1 AA success criterion 1.2.3 and 1.2.5 (audio description or media alternative (prerecorded) and audio description (prerecorded)). We’ll fix this issue by the end of August 2020.

Some links are only identified by colour. This fails WCAG 2.1 AA success criterion 1.4.1 (use of colour). We’ll fix this issue by the end of December 2019.

Some of the colour contrast is insufficient. This fails WCAG 2.1 AA success criterion 1.4.3 (contrast (minimum)). We’ll fix this issue by the end of December 2019.

Some text is displayed as an image. This fails WCAG AA success criterion 1.4.5 (images of text). We’ll fix this issue by the end of December 2019.

Some text needs horizontal scrolling when read on mobile phones. This fails WCAG AA success criterion 1.4.10 (reflow). We’ll fix this issue by the end of August 2019.

Some images are not highlighted on focus. This fails WCAG 2.1 AA success criterion 1.4.11 (non-text contrast). We’ll fix this issue by the end of December 2019.

The video controls do not have enough contrast. This fails WCAG 2.1 AA success criterion 1.4.11 (non-text contrast). This is an issue with the YouTube video player and not within the control of GDS. We will continue to look for a more compliant player.

Some video controls have a tooltip which does not stay open when moving the cursor to them. This fails WCAG 2.1 AA success criterion 1.4.13 (content on hover or focus). This is an issue with the YouTube video player and not within the control of GDS. We will continue to look for a more compliant player.

Heading elements are not always consistently used. This fails WCAG 2.1 AA success criterion 2.4.6 (headings and labels). We’ll fix this issue by the end of December 2019.

Some of the code for nesting elements is invalid. This fails WCAG 2.1 AA success criterion 4.1.1 (parsing). We’ll fix this issue by the end of December 2019.

The video iframe does not have a title. This fails WCAG 2.1 AA success criterion 4.1.2 (name, role, value). We’ll fix this issue by the end of December 2019.

The third-party cookie banner used in some campaigns has a number of accessibility issues. This fails numerous WCAG 2.1 AA success criteria. We’ll replace the third-party cookie banner by the end of December 2020.

Content that’s not within the scope of the accessibility regulations

Some campaigns have uploaded files in PDF or Word formats. Older PDFs and Word documents do not meet accessibility standards. For example, they may not be structured to be accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

We plan to either remove these or replace them with accessible HTML pages by September 2020.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in September 2019. The test was carried out by accessibility staff in GDS.

We used this approach to deciding on a sample of pages to test:

  • we looked at any campaigns published since September 2018

We tested the following pages:

This statement was prepared on 10th September 2019. It was last updated on 19th September 2019.